My cat, Misty, has been with us for nearly 14 years, unthinkably long for an outside cat that hadn't stepped paw into a clinic since she got her spay done as a kitten. She fell ill this week; stopped eating and moving. My parents have never allowed taking pets to a vet, with exclusively outside animals, and I'm only recently enough into adulthood to have a say in the matter. So I decided to be the first to do so, and was recommended this place immediately by my sister and her husband.
This was my very first experience with a vet. The people here were so kind the whole way through, which meant the world as it was all very new to me. I was able to get an appointment very quickly (same-day was available, though I had to go with next-day for my own schedule) with the help of a very sweet receptionist, and told clearly all upfront charges and those that would potentially be incurred by possible tests.
Our appointment was this morning. When we got in, it was a small, clean, pleasant waiting room, and we were even allowed to go ahead to our room while I filled out forms so that Misty wouldn't be stressed out by the dogs in the lobby. The vet tech was very sweet and patient, and our doctor, Dr. Tomberlin, was nothing but kind and gentle to us and Misty. We discussed the symptoms and their severity, Dr. Tomberlin told us with great experience what she thought, and then we were then given the options of attempting diagnosis and treatment, or euthanasia. We were never pressured one way or the other, but we decided on euthanasia for Misty's comfort. They gave us ample time with her to say our goodbyes and walked us clearly through every step beforehand, and I was able to hold her while she passed. With every option given, I was able to ask the price beforehand, and make informed decisions on Misty's care (euthanasia or no, as well as how we would like her body returned to us).
I cannot overstate my appreciation for these wonderful people, all very respectful and loving while we said goodbye to a friend. I would highly recommend them.
My family has been taking all 4 of their dogs here for years. Today, my dad brought my rescue pup in for an immunization shot. My dog is only 13 lbs and very docile. There must have been a newer/younger vet tech there who took him from my dad and aggressively started dragging him across the floor by his leash even though my dog was not resisting to walk whatsoever. As my dad started to follow them back, she told him he was not allowed to go back with them. We are so disappointed in how our brand new rescue was treated and frankly disturbed that someone who clearly does not care how animals are handled is allowed to work in a vet office. Will never be back at this practice
